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Response time
Within 2 business days
Availability
Monday–Friday, 09:00–18:00 CET
Channels
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To help us resolve your issue faster, please include:

  • Your store URL
  • Theme version (e.g. v0.9.1)
  • Steps to reproduce the issue
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We respond within 2 business days. Your data is used only to process your support request.

What we support

  • Theme installation and setup
  • Configuration of built-in features
  • Bug reports and unexpected behavior

Not included

  • Custom code changes or development
  • Third-party app troubleshooting
  • Store design or customization services
Fast response
Within 2 business days
Safe & private
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Best practices
Built with Shopify standards
Free support
Included with your theme